Putting out the welcome mat—A qualitative exploration of service delivery processes and procedures as barriers to treatment-seeking for people who use alcohol and other drugs

Original research
par
Francia, Leanne et al

Date de publication

2022

Géographie

Australia

Langue de la ressource

English

Texte disponible en version intégrale

Oui

Open Access / OK to Reproduce

Oui

Évalué par des pairs

Yes

L’objectif

This Australian qualitative study explored both people with lived experience of problematic alcohol and other drug use, and health care staff's experiences of service delivery.

Constatations/points à retenir


Within the intake and assessment stages of alcohol and other drug specialist service delivery: time on wait lists; and poor implementation of assessment processes were identified as barriers to treatment-seeking and engagement. Within broader health-care service delivery: organisational expectations around behaviour and engagement; alcohol and other drugs viewed as separate to service role; and limited opportunities to informally engage were identified as barriers to treatment-seeking.

La conception ou méthodologie de recherche

Thirty-nine semi-structured interviews

Mots clés

Transitions in care/treatment
About PWUD
Barriers and enablers